Reference

Terms That Govern Your ew300 Account

These terms set out what you agree to when you open and use an ew300 account — covering deposits through DANA, OVO, and GoPay, how your account is managed, and what happens if something goes wrong.

Account eligibility applies where local law permitsDANA, OVO, GoPay wallet deposits coveredAccount suspension rules clearly statedAmendments notified before they take effectContact support to raise a dispute

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TERMS CONTACT

How to Reach Us About These Terms

If a clause is unclear, you believe a term has been applied incorrectly, or you want to raise a formal dispute about your account, our support team is the right first step. We review account and transaction records — including DANA, OVO, and GoPay transaction IDs — to resolve issues fairly. Players in Bandar Lampung and across Indonesia can reach us through the channels below.

Live Chat Open the chat window inside your ew300 account. Provide your account ID and a brief description of the terms-related issue for the fastest response.

Email Support Write to our support address with your registered email, the relevant account action, and the specific clause or charge you want reviewed.

Wallet Dispute Path For deposit or withdrawal queries tied to DANA, OVO, or GoPay, include your transaction reference number so our team can match it to your account record.

What These Terms Actually Cover

ew300 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on ew300, you confirm you have read and accepted these terms in full. They apply to every action you take on the platform — opening a session, depositing through OVO or DANA, placing a wager, withdrawing funds, or contacting support. We may

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update these terms when regulation or platform operations require it; we will notify you before changes take effect, and continued use of your account after that notice counts as acceptance. These terms do not override applicable local law. Where a clause conflicts with Indonesian consumer protection
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rules or other local regulation, local law takes precedence. If any individual clause is found unenforceable, the remaining terms stay in force. You are responsible for keeping your login credentials secure and for all activity carried out under your account. Sharing your account or credentials with
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another person is a breach of these terms and may result in account suspension. Any disputes must first be raised with our support team before any external process is considered. We keep a record of communications and transaction logs to assist in resolving issues fairly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ACCOUNT INTEGRITY

How We Handle Your Account Under These Terms

These terms are not just a formality — they define how we operate your account, protect your data, and handle any conflict that arises. Here is what that looks like in practice across four areas.

Account Security

Your account is protected at login with an OTP verification step. We do not store your DANA, OVO, or GoPay PIN — only tokenised references used to process your transactions.

Data Retention

We keep your account records, transaction history, and support correspondence for as long as required by applicable local regulation and internal audit requirements.

Cookie and Session Use

We use session cookies to keep you logged in and to identify unusual activity. You can clear cookies at any time; doing so will end your active session on all devices.

Requesting Changes

To update registered details — including the wallet linked for OVO or GoPay withdrawals — contact support with your account ID and the verification documents we request.

Questions About These Terms, Answered

The questions below reflect what comes up most often when reviewing account terms. If your question is not covered here, contact support directly with your account details.

Yes, we notify you before any amendment takes effect — via your registered email or an in-account notice. Continued use of your account after that notice means you accept the updated terms.

Depending on the breach, we may suspend access, restrict withdrawals, or close the account. We will contact you at your registered email to explain the action taken and what steps are available to you.

Yes. Every deposit and withdrawal processed through DANA, OVO, or GoPay is subject to these terms. Transaction records are kept and can be reviewed if a dispute is raised with support.

Contact our support team first — via live chat or email — with your account ID and a clear description of the issue. We review transaction logs and account history before issuing a decision.

No. These terms require that only the registered account holder uses the account. Sharing your login or allowing another person to transact on your account is a breach and can result in suspension.

Access and eligibility depend on local law and are available where local law permits. Where any clause conflicts with applicable Indonesian regulation, local law takes precedence over these terms.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Govern Your ew300 Account

How to Reach Us About These Terms

How We Handle Your Account Under These Terms

Account Security

Data Retention

Cookie and Session Use

Requesting Changes

Questions About These Terms, Answered

01 Do these terms change, and will I be told before they do?

02 What happens to my account if I breach these terms?

03 Are deposits made through DANA, OVO, or GoPay covered by these terms?

04 How do I raise a formal dispute about an account decision?

05 Can someone else use my account on my behalf?

06 Do these terms apply to me if I am in Indonesia?

Terms & Conditions

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